TERMS & CONDITIONS
Company Details
Flagg.fo
V-tal No: 620556
Address: Gerdisvegur 15 ,660, Soldafjordur ,Foroyar ,Faroe Islands
tel:+298 595064
Payment
Flagg.fo webshop accepts the following forms of payment:
Dankort, diners club, eDankort, Visa, Visa/elektron, JCB, Mastercard, Mastercard Debet, Maestro , American Express, Paypal
Your account will be billed once your order is completed and ready to be shipped.
Flagg.fo webshop uses SSL system for encrypting payment information to secure your payment and banking details.
Delivery
Standard delivery time is between 10 – 31 days for woolen goods and 5 – 10 days for other goods. However due to corona restrictions and postal delays the delivery time may be extended. All our woolen items are handmade and personalized, which can also affect the waiting time. Feel free to contact us for delivery details.
Prices and taxes
Prices of all goods do not include VAT. For goods shipped within the Faroe Islands 25% VAT will be added to the original price. However, if your order is shipped abroad, you might have to pay duty taxes in the country of delivery.
Faulty items
You have the right to return items with manufacturing faults. Items will be accepted if the goods are sold and delivered with material flaws or faulty production.
Guarantee
All of our products are covered with a 2-year warranty, according to the EU consumer’s law.
Cancellation and returns
As a customer you have 30 days to return your order. Along with the returned items, please attach a copy of your order’s invoice. The returned items must be unused and intact. Once we receive your return, you will be refunded the price of goods, however the cost of shipping to the Faroe Islands remains your responsibility.
Shipping address for returns:
Flagg.fo
Gerðisvegur 15
FO-660 Søldarfjørður
FAROE ISLANDS
Remember to send the parcel with a tracking number. Note that packages returned as cash on delivery, will not be accepted.
